How the bet365 welcome offer works
The welcome offer gives up to 500 spins on Book of Horus, Curse of the Bayou, Magic Forge, Wrath of the Deep. Its key terms: No wagering, a minimum deposit of £10, and the offer is valid for 20 days. T&Cs apply.
The wagering term is what makes this offer simple to read. A wagering requirement is the number of times bonus money or winnings have to be bet before they can be withdrawn, and on many casino offers it is the condition that decides their real value. Without it, you can judge the offer on what it plainly gives: a set of spins on named slots.
The spins are tied to the slots listed in the terms. That makes the eligible games the most practical point to check. If they are slots you would choose anyway, the offer adds play to something you were going to do. If they are not, the spins may matter less to you than the headline figure suggests. Before you play them, open each game's information screen and look at how it pays: the paytable, the features, the RTP, the volatility and the maximum win. Two slots with the same number of spins can behave very differently over a session. Spins usually come with a set value per spin, so the number of spins on its own does not tell you what an offer is worth; check the value in the full terms.
The minimum deposit means the offer starts with your own money. You need to pay in at least £10 to qualify. Treat that deposit as money spent on play, not as a step towards winnings.
"Up to" in the title describes the most the offer can give. Read the full terms before you deposit, so you know what to expect rather than assuming the top figure. Our guide to bet365 spin offers explains how spins and their eligible games work in more detail.
Some players look for a code before they claim anything. Our page on bet365 promo codes covers what to check when you see a code for bet365 mentioned elsewhere.
New-player offers and existing-customer promotions
The welcome offer and the existing-customer promotions are built for different readers, and they differ in what you can know in advance.
The welcome offer is for new customers only. Its terms are short and complete enough to compare at a glance: the deposit it needs, how long it is valid, the wagering term and the slots it covers. You can decide whether it suits you before you open an account. See its card above for the key terms. T&Cs apply.
Prize Matcher and £1,000,000 Lucky Rush are for customers who already have an account. Their cards above name them, and the full terms on the bet365 website set out how each one works. T&Cs apply. Before you join either, read those terms for the same points you would check on any offer: whether it needs a deposit or a stake, which games count, how long it runs and whether anything you receive carries a wagering requirement.
Whichever offer you look at, some details rarely fit on a card. In general, check whether winnings from an offer are capped, whether any payment method is excluded from qualifying, and whether the offer has to be claimed or opted into before you deposit. These points sit in the full terms, and they can change what an offer is worth to you.
The pages in this section are split the same way. The welcome bonus guide covers the new-player offer condition by condition. The spins guide explains how spin offers work, including the eligible slots and the value of each spin. The promo codes page deals with codes. Each of them goes further than this overview on one question, so pick the one that matches what you need to know.
18+ · T&Cs apply
Where to start
The right starting point depends on whether you have an account and how you play. A few questions narrow it down:
- Are you a new customer? Then the welcome offer is the one open to you; start with its guide.
- Do you play the eligible slots? If Book of Horus, Curse of the Bayou, Magic Forge, Wrath of the Deep are not games you would choose, the spins are worth less to you.
- Is the minimum deposit an amount you would spend anyway? If not, wait rather than deposit more for the sake of the offer.
- Will you play within the time the offer is valid? If not, there is little point in taking it up now.
- Do you already have an account? Then look at the existing-customer cards and read their full terms before you take part.
None of these offers changes how a game pays. The slots work the same with or without a bonus, and results are random.
Before you take an offer
A few habits help you get what you expect from any bonus at bet365:
- read the full terms on the bet365 website, not only the summary on a card, before you deposit;
- note the time the offer is valid, so you are not surprised when it ends;
- check which games count, especially for spins tied to named slots;
- decide your deposit before you see the offer, and keep it at a level you can afford to lose; a deposit limit set in your account holds you to it;
- keep a note of the date you took up an offer and how much you deposited, so you can give support the details if something does not look right;
- use a payment method in your own name, and keep the details on your account matching your documents, since bet365 requires account verification.
If a bonus does not appear as you expected, contact bet365 support by live chat or email with the name of the offer and the date of your deposit. Support hours are 24/7 (live chat).