Signing up at bet365 takes a few minutes if you have your details and documents ready. The steps above show the order: open the website, register, enter your personal details and complete the identity checks.
You must be 18 or over, and you will need your full name, address and date of birth, together with a document or two to prove who you are. Have them in front of you before you begin, so you can finish in one go.
What happens behind the registration steps
Registration is more than filling in a form. Every UK-licensed operator must verify your age and identity before you can deposit or play, and bet365 requires identity checks. The documents usually asked for are: Passport or driving licence and Bank statement or utility bill (proof of address). The first is proof of who you are, and the second proof of where you live.
The practical point is accuracy. Enter your name, address and date of birth exactly as they appear on your documents, including the spelling of your name and any middle names. A mismatch is the most common reason that a check does not go through. Use an email address that you can access and that only you can read.
Think about the details you give with care, because they are the details every later check is matched against. If your circumstances change, such as a new address, say so to support and update your account through bet365's own website or app, so that the information on file stays correct. The same applies to your payment methods: use ones in your own name.
Choose a strong password that you do not use for anything else, and keep it private. It is worth thinking about this now, since you will use it every time you log in.
Registering gives you an account, but it does not oblige you to deposit. When you are ready, the deposit guide shows the payment methods and what to have ready. If you are interested in an offer for new players, the steps above show the current welcome offer and the welcome bonus page explains it. T&Cs apply. If you are searching for codes to use at registration, the no deposit bonus codes page covers what is on offer.
You can register from a computer or a phone. bet365 has a mobile site, an iPhone app and an Android app. If you prefer the phone, our mobile page explains the routes.
18+ · T&Cs apply
If registration stalls
If your details are not accepted, check them against your documents first. Typing errors, a missing middle name or an old address account for most problems. Correct the entry and try again, rather than registering a second time.
If an identity document is not accepted, the usual causes are a blurry photo, a cropped edge or a document that is out of date. Take a new photo in good light, with every corner visible and every line readable, and make sure it matches the details you entered. The verification guide explains what is asked for and how to avoid common mistakes.
A payment problem is a separate matter from registration, so if your registration goes through but a later payment fails, the guide to paying in deals with that. Keep the two apart when you describe the problem to support, because it helps them find the cause faster.
If you think you may already have an account, do not create another. Try recovering the password through bet365's own website or app instead.
If none of that works, contact support. bet365 offers live chat, email and phone, and live chat is available 24/7 (live chat). Explain what you did and what happened, and mention any error message. Never share your password with anyone, including anyone who says they work for the casino. Treat any request for your full password as a warning sign, end the conversation and get in touch again through bet365's own website or app, where you can be sure who you are talking to.
Setting up safely
Use bet365's own website or app for registration, and check the address in the browser before you type anything. This site has no registration form and will never ask for your details.
Decide how you want to play before you deposit. Set a deposit limit and a time reminder through the account's control tools, and keep to them. If you ever feel that your play is no longer fun, our safer gambling page explains where to find help.
Before you finish registering, take a moment to look at the tools that help you stay in control. Deposit limits and time-outs are among them. Setting limits on day one is easier than adding them after a session has run long, and a limit you chose in advance does the work for you when you are busy playing.
Keep your documents and your login details somewhere safe, and do not share the account with anyone. It is yours alone, and the checks are tied to you.