To withdraw from bet365, log in, open the cashier and choose a withdrawal method, as the steps above show. Withdrawals need identity checks, and the documents listed for verification are Passport or driving licence and Bank statement or utility bill (proof of address).
The maximum withdrawal is Unlimited. Processing times depend on the method you pick: PayPal usually under 4 hours; debit cards up to 3 business days. The table above marks which methods can be used for withdrawals, so look at it before you choose, and read the verification guide if you have not been through the checks yet.
What stands behind a withdrawal
A withdrawal is more than a payment in the other direction. Every UK-licensed operator must verify age and identity, and at bet365 withdrawals need identity checks. The documents are Passport or driving licence and Bank statement or utility bill (proof of address). Those are the papers to have to hand when you ask for a payout, and the steps above place the verification check before the request itself.
The options for withdrawing are debit card, PayPal and Trustly or bank transfer. The other methods in the table, Apple Pay, Google Pay and Paysafecard, are shown for deposits only. If you are not sure which method fits, compare them on speed. The processing times at bet365 are: PayPal usually under 4 hours; debit cards up to 3 business days. PayPal is the quicker of the two figures given, and debit cards take longer, so the choice of method changes how soon you can expect the money.
Credit cards cannot be used for gambling in Great Britain, so the card option is a debit card. Before you request a payout, check the payment terms for the method you plan to use, since the rules for each method sit there and not on this page.
The maximum withdrawal is Unlimited. That is a limit on the amount, and it says nothing about how fast the money arrives. Speed depends on the method, as the processing times above show.
If you have taken a bonus, read its terms before you ask for a payout. The terms of the offer apply to what you can withdraw, and T&Cs apply to every bonus. The welcome bonus page and the offer terms are the places to look.
18+ · T&Cs apply
When a withdrawal takes longer
If a payout has not arrived, start with the processing time for your method: PayPal usually under 4 hours; debit cards up to 3 business days. Where the time is given in business days, weekends are not counted.
Withdrawals need identity checks, so if your documents have not been sent or accepted, deal with that first. The guide to account verification explains what is asked for and what to do if a document is rejected. The documents listed are Passport or driving licence and Bank statement or utility bill (proof of address).
Check the details of your request as well. Make sure the method you chose is one that supports withdrawals, as the table above shows, and that the amount you entered is the one you meant. If you spot a mistake, tell support before you make a second request. Also check that the name on the payment method matches the name on your account, because a mismatch is a common reason for a payout to be held up while the details are looked at.
If a payment has not arrived after the time shown for your method, contact support. bet365 offers live chat, email and phone, and live chat is available 24/7 (live chat). Give the date of your request, the amount and the method, and keep any messages you receive so that support can find the payout quickly. Avoid sending the same request twice while the first one is open. When support replies, answer in the same conversation, so that the whole history stays in one place and nobody has to ask for the details again.
If you want to check who you are dealing with before you withdraw, the Is bet365 legit? page looks at licensing and safety.
Staying in control when you withdraw
Enter your password only on bet365's own website or app, and ignore any message that asks you to confirm a withdrawal through a link. This site has no forms and never asks for account details.
A withdrawal is a normal part of using an account, and it does not oblige you to play again. Take a moment to look at your balance before you decide how much to withdraw, and do not play on to win back losses. A deposit limit or a time-out is the tool for that; the safer gambling page explains where to get help.
When the money arrives, check your bank or wallet statement so that the amount and the method match your request. Keep your documents where you can find them, in case support asks for them.
If you have more than one payment method on your account, pick the one that supports withdrawals and use it consistently, so your records stay simple to follow. A short note of each request, with the date, the amount and the method, makes it easy to match your statement against what you asked for and to raise a question with support if something does not add up.